Weekly DCB and payment market update (#49)

In this week’s DCB and mobile payment market update, we have curated the following articles for you.

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Online security and fraud prevention

Combatting VAS and DCB fraud – is AI or human detective work best?

Fighting payment fraud is a never-ending challenge which requires on-going investment and extensive research and development by our teams at Empello. Once an effective barrier is put up, it is often only a matter of time before a fraudster finds a way around it. Some of the bad guys are extremely well resourced, use sophisticated techniques, and ultimately circumvent the barriers we put in their way.

What role does Artificial Intelligence (AI) have in this fight? Is it the most important tool in the armoury?

Read details here: https://www.telemediaonline.co.uk/combatting-vas-and-dcb-fraud-is-ai-or-human-detective-work-best/

Betrugsmasche: Vorsicht vor gefälschten Paket-SMS

Viele kaufen bereits Weihnachtsgeschenke ein – und bestellen sie online. Da die Corona-Infektionszahlen gerade stark in die Höhe schießen, ist es ratsam, volle Kaufhäuser zu meiden. Doch gerade jetzt kursieren gefälschte Paket-SMS, die zu hohen Kosten führen können.

All details: https://www.oekotest.de/geld-versicherungen/Betrugsmasche-Vorsicht-vor-gefaelschten-Paket-SMS-_12286_1.html

If you want to learn more on how we support MNO with fraud detection and prevention in DCB, you can find details here: https://mdk.digital/case-study/market-observation/

Innovation and “out of the box” thinking


Telecommunications is one of the fastest-growing industries that utilization AI in numerous parts of their business, including further developing client experience and organization unwavering quality. Telecom organizations use AI principally for client support applications.

All details here: https://www.analyticsinsight.net/how-is-ai-revolutionizing-the-telecommunications-industry/

Use cases

Kölner Startup entwickelt einen Ring, mit dem ihr kontaktlos bezahlen könnt

Mit dem Handy oder der Smartwatch bezahlen bereits viele. Zwei Kölner haben nun einen Ring erfunden, der Transaktionen schneller und sicherer durchführen soll.

Find the article here: https://www.businessinsider.de/gruenderszene/fintech/zwei-koelner-entwickeln-einen-ring-mit-dem-ihr-kontaktlos-bezahlen-koennt/

Market outlook and development

Expand Payment Options to Convert More
Essential features for many online stores in 2022 include enhanced chatbots for high-end customer service, virtual product sampling, and real-time order tracking. But what happens once shoppers reach the checkout page is equally important. Plenty of issues can interrupt the process, driving cart abandonment.

One such obstacle is limited payment options. The ecommerce sophistication of post-pandemic consumers lit the pathway to single-page checkouts that convert in seconds.

And those checkouts must accommodate how shoppers want to pay.

Full article: https://www.practicalecommerce.com/expand-payment-options-to-convert-more

2022 Payments Summit: Topic Lineup Revealed, Including Mobile Payment Trends, Chip Supply Challenges and The Future of Authentication
Hundreds of thought leaders from every corner of the industry will come together at the 2022 Payments Summit, hosted by the Secure Technology Alliance. Expert speakers will provide an in-depth look at the technological advances and cross-industry challenges which are shaping the payments landscape.
Wie das digitale Bezahlen in Deutschland 2021 vorankommt – Infografik

Die Zahlung mit dem Smartphone ist so beliebt wie nie. Vermutlich wird das auch so bleiben. Das zeigt eine aktuelle Studie. Dazu habe vor allem die Corona-Pandemie beigetragen. Doch es gibt weiterhin große Unterschiede zwischen Altersgruppen und Geschlechtern.

Full blog post here: https://www.der-bank-blog.de/digitales-bezahlen-deutschland2021/studien/37681932/

ACI Worldwide drives payment innovation for PayPoint

ACI Worldwide (NASDAQ: ACIW), a leading global provider of real-time digital payment software and solutions, today announced it is extending its partnership with PayPoint, the leading provider of innovative technology and payment services, to drive modernization of its payments business.

PayPoint, a long-standing customer, will utilize ACI Acquiring, a secure and scalable solution to deliver digital innovation and capabilities to accept both traditional and alternative payment methods.

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