mdk.Update: Weekly insights from telecoms, payment, security, eCommerce & online fraud (#4/22)

In this week’s market update, we have curated the following articles for you.

Anything you like to see more content on? Just leave us a comment below.

Online security and fraud prevention

5 tips to avoid being scammed when using a payment app

Many Americans are more likely to send money to friends and family through a payment app on their smartphone than write a check these days. It’s convenient, easy to use and, for some, a contactless transaction that may reduce health and safety concerns during the COVID-19 pandemic. Yet there’s another major factor to consider: fraud.

All details here:

PIN Loops, are they serving the Direct Carrier Billing Industry?

Whenever Empello sees an increase in complaints and non-compliance in a market, it often follows that one of the actions taken by a carrier or regulator is the introduction of PIN or OTP flows to add more “security” to the payment journey.

Typically, the triggers for introducing a PIN flow to the payment journey are increasing levels of consumer complaints about unauthorised charges on their bill, and these are often caused by increased levels of technical payment fraud.

In this article we will demonstrate why there is a smarter, more effective alternative to PINs.

Full article:

If you want to learn more on how we support MNO with fraud detection and prevention in DCB, you can find details here:

Innovation and “out of the box” thinking

New Players, New Innovations Drive Telecoms in 2022 and Beyond

As we enter the third year of the pandemic, it has never been more clear the importance of our highly reliable, secure and scalable wireless and wireline networks allowing us to remain connected with our friends, families and co-workers. Yet we are at a unique point in our industry where new technologies and innovative applications are enabling people and businesses to thrive however time is of the essence.

More on these innovation drivers:

Use cases

Payment an der Tanke: Aus Fehlern im Mobile Payment gelernt?

Etliche Tankstellen-Payment-Verfahren sind aktuell parallel in Deutschland am Start. Der Use Case ist einfach – und in Zeiten erforderlicher Distanz von Corona auch stark vom Kunden gedacht: Tanken an der Zapfsäule, bezahlen an ebendieser aus der App heraus statt an der Kasse und dann direkt wieder weg. Haben aber die jungen, neuen Anbieter aus der jüngsten Payment-Geschichte gelernt? Die Parallelen zu den unrühmlichen Versuchen im Mobile-Payment sind frappierend: Es gab keinen First Mover Advantage, sondern die ersten Anbieter waren eher benachteiligt.

Full details and opinion on mobile payment setup at gas stations:

Market outlook and development

Mehr Wettbewerb im Zahlungsverkehr: Finanzministerium sieht Vorgaben für Apple Pay als Erfolg

Die Große Koalition hatte Apple gezwungen, seine Datenschnittstelle für Zahlungen per iPhone zu öffnen. Das Finanzministerium hat das Gesetz überprüft – und will daran festhalten.

All details:

Global Direct Carrier Billing Platform Market is Expected to Grow at a CAGR of 9.34% from 2020 to 2030; Quince Market Insights

The global direct carrier billing platform market is estimated to be worth of USD 32.23 Billion in 2021 with a CAGR of 9.34% during the forecast period, as per a detailed market study by Quince Market Insights.

Direct carrier billing (DCB), is also known as direct operator billing, is an online mobile payment system that allows customers to pay for purchases with their mobile phone carrier bills. All feature phones and smartphones are compatible with these payment methods. To confirm the payments, all that is required is a handset with a SIM card. Consumers can use this technology to purchase products and services from online stores that accept it. Direct carrier billing is widely used to purchase digital material on any platform.

All details on this market outlook:

The Tonga volcanic eruption has revealed the vulnerabilities in the global telecommunication system

In the wake of a violent volcanic eruption in Tonga, much of the communication with residents on the islands remains at a standstill. In our modern, highly-connected world, more than 95% of global data transfer occurs along fibre-optic cables that criss-cross through the world’s oceans.

All details:

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