mdk.Update #18/22: Weekly insights from Telecoms, payment, security, eCommerce & online fraud
In this week’s market update, we have curated the following articles for you.
Anything you like to see more content on? Just leave us a comment below.
Online security and fraud prevention
none found this week
Innovation and “out of the box” thinking
ARE DIGITAL PAYMENTS SET TO BECOME MAINSTREAM?
The industry data all says the same thing: the COVID era sent digital payments rocketing. Let’s look more closely at the numbers – and consider what’s next for online commerce and consumer behaviours…
Why SMS Payments Are Crucial for Your Customer Experience Strategy
Customer experience is more than the experiences that customers have with your business in-person or with sales and account representatives. It is the sum of customer experiences with your business regardless of the channel. Your company’s willingness to adapt to evolving trends and meet customers where they are contributes significantly to customer experiences. Dave Lehman, president and CEO at Birdeye, shares how SMS payments can help drive customer engagement.
Digital Payments & Fintech Marketplace Disruption
Digital payments have transformed the global economy – and have exploded over the past decade. But they are far from new have their roots in telegram technology, which was operational in the 19th century.
Wie die Generation Z bezahlt
Digital Natives stellen besondere Anforderungen an die Dinge, die sich in ihrem Portemonnaie befinden. Dazu gehört, dass Karten und Rechnungen nicht an den Geldbeutel gebunden sind. Ralf Gladis, CEO des Payment Service Providers Computop, über die Bezahlvorlieben der Generation Z.
Market outlook and development
EU steps up antitrust case against Apple over mobile payment technology
The European Union (EU) stepped up its antitrust case against Apple, accusing the company of abusing its dominant position by limiting access to technology used for contactless payments with mobile devices in stores and restricting competition in the mobile wallets market on iOS.
As a result, the Cupertino tech giant may face a hefty fine and may have to open its mobile payment system to competitors, reports Reuters.
EU-Kommission wirft Apple Verstoß gegen Wettbewerbsvorschriften vor
Das wertvollste Unternehmen der Welt soll Konkurrenten im Zahlungsverkehr benachteiligt haben. Vorläufige Ermittlungen der EU-Kommission bestätigen wohl den Vorwurf.