Data security and privacy

We, mdk.digital GmbH, welcome you to this website.

As the operator of these pages, we take the protection of your personal data very seriously. We therefore treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration. If you wish to make use of our services, it is necessary to provide certain personal data. The use of our website, on the other hand, is generally possible without providing personal data. Insofar as we collect personal data (for example, name, address or e-mail addresses), this is always done, as far as possible, on a voluntary basis. If this information is required in order to use our services, we will inform you of this (details can be found here).

We point out that data transmission over the Internet (eg communication by e-mail) security gaps. Complete protection of data against access by third parties is not possible.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the applicable data protection laws, and thus in particular in compliance with the EU General Data Protection Regulation.

With this data protection declaration, we inform you as a data subject in particular about the rights to which you are entitled. In addition, we have implemented extensive technical and organizational measures within the framework of our responsibility for processing in order to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can generally have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

Definitions

This data protection declaration is based on the terms of the German Data Protection Regulation (DSGVO) and the German Federal Data Protection Act (BDSG). Our privacy policy should be easy to read and understand for the public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

We use the following terms, among others, in this data protection declaration:

a) personal data

Personal data means any information relating to an identified or identifiable natural person (hereinafter “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject

Data subject means any identified or identifiable natural person whose personal data are processed by the controller.

c) Processing

Processing means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

e) Profiling

Profiling is any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person’s job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

f) Pseudonymization

Pseudonymization is the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separate and is subject to technical and organizational measures to ensure that the personal data is not attributed to an identified or identifiable natural person.

g) Controller or person responsible for processing.

Controller or controller means the natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data.

h) Processor

Processor means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller.

i) Recipient

Recipient means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients.

j) Third Party

Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

k) Consent

Consent shall mean any freely given indication of the data subject’s wishes for the specific case in an informed and unambiguous manner, in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

Data processing in connection with the services offered by mdk.digital GmbH

mdk.digital GmbH provides the following services in the interest of its customers:
-software, system integration and services for MNOs.

In the course of providing these services, personal data (first and last name, address, e-mail, telephone number, bank data, etc.) are processed for the following purposes:

Provision of information, if requested
Software development and system integration services for customers
Managing the relationship with our customers and prospects
Processing and servicing customers in the area of online marketing services in connection with payment transactions using smartphones by paying by cell phone bill and related services
Servicing customers/MNOs in the area of software, system integration and services for MNOs.
Exchange with network operators (see item 4 above) on the progress as well as the result of consultations and services in connection with the services provided for this purpose
Fulfillment of legal obligations, such as with regard to risk assessment and the like, as well as creditworthiness and identity checks and prevention/prevention of criminal acts
Anonymization of customer data for own use in statistical form as well as for forwarding to third parties
Direct advertising (in particular sending an e-mail newsletter) and market research.

We usually receive your personal data from you.

Data processing in connection with our website

Our website is hosted by an external service provider (hoster). The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b DSGVO) and in the interest of a secure and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f DSGVO). In order to ensure data protection-compliant processing, we have concluded an order processing contract pursuant to Art. 28 DSGVO with our hoster.

Our hoster will only process your data to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following hoster for this website: SiteGround Spain S.L., Calle de Prim 19, 28004 Madrid, Spain / EU.

a) Server Log Files

When you access our website, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider, your IP address and other similar data and information used to avert danger in the event of attacks on our information technology systems.

This data is processed in particular for the following purposes:

Ensuring that the website connection is established without any problems
Ensuring the smooth use of our website,
evaluating system security and stability, and
to optimize our website.

This data is not used to draw conclusions about your person. Information of this kind is statistically evaluated anonymously by us, if necessary, in order to optimize our website and the technology behind it.

We also reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

b) Cookies

Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are placed on a computer system via an Internet browser and stored by the browser.

Numerous Internet pages and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognized and identified via the unique cookie ID.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Insofar as cookies are used by third-party companies or for analysis purposes, we will inform you separately about this within the framework of this data protection declaration and, if necessary, request your consent.

c) Registration on our website

As a data subject, you have the possibility to register on the website of the controller by providing personal data. Which personal data is transmitted to the controller in the process is determined by the respective input mask used for the registration. The personal data entered by the data subject are collected and stored exclusively for internal use by the controller and for its own purposes. The controller may -if justified- arrange for the transfer to one or more processors who will also use the personal data exclusively for an internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the Internet service provider (ISP) of the data subject, the date as well as the time of registration are also stored. The storage of this data takes place against the background that only in this way can the misuse of our services be prevented and, if necessary, this data makes it possible to clarify committed crimes. In this respect, the storage of this data is necessary for the protection of the data controller. As a matter of principle, this data is not passed on to third parties, unless there is a legal obligation to pass it on or the passing on serves the purpose of criminal prosecution.

The registration of the data subject by voluntarily providing personal data serves the purpose of the controller to offer the data subject content or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to modify the personal data provided during registration at any time or to have it completely deleted from the data stock of the controller.

The controller shall provide any data subject at any time, upon request, with information about what personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, provided that this does not conflict with any statutory retention obligations.

d) Contact option via the website

Based on statutory provisions, our website contains data that enable a quick electronic contact to our enterprise, as well as direct communication with us, which also includes a general e-mail address. If a data subject contacts the controller by e-mail or by using a contact form, the personal data transmitted by the data subject will be stored automatically. Such personal data transmitted on a voluntary basis by a data subject to the controller will be stored for the purpose of processing or contacting the data subject. No disclosure of this personal data to third parties will take place.

e) SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Data protection in connection with applications and the application process

mdk.digital GmbH collects and processes the personal data of applicants (e.g. contact and communication data, application documents, notes in the context of job interviews, etc.) for the purpose of handling the application process on the basis of Art. 13 (1) c) DSGVO of Section 26 BDSG in conjunction with Art. 88 DSGVO. This is based on the legal relationship that arises in the application or initiation phase of the employment contract relationship.

The processing may also take place electronically. This is particularly the case if an applicant sends corresponding application documents to the controller by electronic means, for example by e-mail or via a web form located on the website.

If mdk.digital GmbH concludes an employment contract with an applicant, the transmitted data will be stored for the duration of the application procedure for the purpose of processing the employment relationship in compliance with the statutory provisions (Art. 13 para. 2 a) DSGVO). If no employment contract is concluded with the applicant on the part of mdk.digital GmbH, the application process ends six months after the rejection letter is sent with the deletion of your application documents, if no other legitimate interests of mdk.digital GmbH oppose deletion. Other legitimate interests in this sense include, for example, a duty to provide evidence in proceedings under the General Equal Treatment Act (AGG).

If we intend to store the documents you send us beyond the duration of the application process, e.g. because your application may be considered for a further job advertisement, we will obtain your express consent to do so.

We will not pass on your personal data to third parties unless this is necessary to fulfill legal obligations.

Under certain circumstances, your data may be passed on to persons who are obliged to maintain special confidentiality, such as lawyers.

In the context of the application process described here, you have the right to information from the controller about the personal data concerning you, as well as the right to rectification, erasure or restriction of processing, as well as the right to object to processing and the right to portability of your personal data(Art. 13(2)(b) and (c) DSGVO).
If you have given us your consent to the processing of personal data concerning you for one or more specific purposes, you may withdraw this consent at any time.
The right to revoke your consent to data processing does not affect the lawfulness of the data processing carried out until your revocation.
In this context, your right to have the data deleted will regularly be opposed by our legitimate interest in asserting, exercising or defending legal claims, which makes it necessary to store and retain data.
Likewise, you have the right to complain to a supervisory authority about our data processing of your personal data if, in your view, there is a violation of the law (Article 13 (2) d) DSGVO).
A legal and/or contractual necessity to provide the data results from Art. 13 para. 2 e) DSGVO. Without the provision of your personal data, no processing of your application can take place.

Legal basis of processing

Art. 6 (1) a) DSGVO serves our company as the legal basis for processing operations in which we obtain consent for a specific processing purpose. In particular, we rely on this legal basis for the processing of data in the area of direct marketing.

If the processing of personal data is necessary for the performance of a contract to which the data subject is a party, as is the case, for example, with processing operations necessary for the delivery of goods or the provision of another service or consideration, the processing is based on Article 6 (1) b) DSGVO. We rely in particular on this legal basis for our main activity, namely the comprehensive support of customers around software and system integration services and our related full service. The same applies to such processing operations that are necessary for the implementation of pre-contractual measures, for example in cases of inquiries about our services.

If our company is subject to a legal obligation by which a processing of personal data becomes necessary, such as for the fulfillment of tax obligations, the processing is based on Art. 6 (1) c) DSGVO.

For applicant management, the legal basis results from Art. 13 (1) c) DSGVO as well as § 26 BDSG in conjunction with Art. 88 DSGVO.

For the cooperation with partner and subsidiary companies, the legal basis results from Art. 28 DSGVO.

In rare cases, the processing of personal data might become necessary to protect vital interests of the data subject or another natural person. This would be the case, for example, if a visitor were to be injured in our company and as a result his or her name, age, health insurance data or other vital information had to be passed on to a doctor, hospital or other third party. Then the processing would be based on Art. 6 (1) d) DSGVO.In addition, processing operations could be based on Art. 6 (1) f) DSGVO.

Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis if the processing is necessary to protect a legitimate interest of our company or a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overridden. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a customer of the controller (recital 47 sentence 2 DSGVO).

mdk.digital GmbH has a legitimate interest in ensuring IT security as well as the security of its property and in asserting, exercising or defending legal claims. In addition, we have a legitimate interest in conducting our business for the benefit of the well-being of all our employees and our shareholders / investors. Furthermore, mdk.digital GmbH has a legitimate interest in anonymizing customer data for the purpose of compiling statistics in order to analyze and optimize its activities and also to share such statistics with third parties.

Duration of the storage of personal data

The criterion for the duration of storage of personal data is based on the respective legal basis, the purpose of processing and the respective statutory retention period (e.g. retention periods under commercial and tax law). After expiry of the period, the corresponding data is routinely deleted, provided that it is no longer required for contract fulfillment or contract initiation.

In addition, mdk.digital GmbH processes and stores personal data of the data subject only for the period of time necessary to achieve the purpose of storage or insofar as this has been provided for by the European Directive and Regulation Maker or another legislator in laws or regulations to which the controller is subject.

If the storage purpose ceases to apply or if a storage period prescribed by the European Directive and Regulation Maker or another competent legislator expires, the personal data will be routinely blocked or deleted in accordance with the statutory provisions.

Rights of the data subject to information, correction, deletion, blocking, objection, etc.

a) Right to confirmation

Every data subject has the right, granted by the European Directive and Regulation, to obtain confirmation from the controller as to whether personal data concerning him or her are being processed. If a data subject wishes to exercise this right to obtain confirmation, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

b) Right of access

Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Maker, to obtain from the controller, at any time and free of charge, information about the personal data stored about him or her and a copy of that information. In addition, the European Directive and Regulation Legislator has granted the data subject access to the following information:

the purposes of processing
the categories of personal data processed
the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular in the case of recipients in third countries or international organizations
if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria for determining this duration
the existence of a right to obtain the rectification or erasure of personal data concerning him or her, or to obtain the restriction of processing by the controller, or a right to object to such processing
the existence of a right of appeal to a supervisory authority
if the personal data are not collected from the data subject: Any available information about the origin of the data
the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

Furthermore, the data subject shall have the right to obtain information as to whether personal data have been transferred to a third country or to an international organization. If this is the case, the data subject also has the right to obtain information about the appropriate safeguards in connection with the transfer.

If a data subject wishes to exercise this right of access, he or she may, at any time, contact our data protection officer or another employee of the controller.

c) Right to rectification

Every data subject affected by the processing of personal data has the right granted by the European Directive and Regulation to request the immediate rectification of inaccurate personal data concerning him or her. Furthermore, the data subject has the right to request the completion of incomplete personal data – also by means of a supplementary declaration – taking into account the purposes of the processing.

If a data subject wishes to exercise this right to rectify, he or she may, at any time, contact our data protection officer or another employee of the controller.

d) Right to erasure (right to be forgotten)

Any person concerned by the processing of personal data has the right granted by the European Directive and Regulation to obtain from the controller the erasure without delay of personal data concerning him or her, where one of the following grounds applies and insofar as the processing is no longer necessary:

The personal data were collected or otherwise processed for such purposes for which they are no longer necessary.
The data subject withdraws his or her consent on which the processing was based pursuant to Art. 6 (1) a) DSGVO or Art. 9 (2) a) DSGVO and there is no other legal basis for the processing.
The data subject objects to the processing pursuant to Art. 21 (1) DSGVO and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) DSGVO.
The personal data have been processed unlawfully.
The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
The personal data has been collected in relation to information society services offered pursuant to Article 8 (1) of the GDPR.

If one of the aforementioned reasons applies, and a data subject wishes to arrange for the erasure of personal data stored by us, he or she may, at any time, contact our data protection officer or another employee of the controller. Our data protection officer or another employee will arrange for the erasure request to be complied with immediately.

If the personal data have been made public by our company and our company as the controller is obliged to erase the personal data pursuant to Article 17 (1) of the Data Protection Regulation, we shall take reasonable measures, including technical measures, to ensure that other data controllers processing the published personal data are informed, taking into account the available technology and the cost of implementation, that the data subject has requested from those other data controllers the erasure of all links to the personal data or copies or replications of the personal data, unless the processing is necessary. Our data protection officer or another employee will arrange the necessary in individual cases.

e) Right to restriction of processing

Any person affected by the processing of personal data has the right, granted by the European Directive and Regulation-maker, to request the controller to restrict the processing if one of the following conditions is met:

The accuracy of the personal data is contested by the data subject for a period enabling the controller to verify the accuracy of the personal data.
The processing is unlawful, the data subject objects to the erasure of the personal data and requests instead the restriction of the use of the personal data.
The controller no longer needs the personal data for the purposes of the processing, but the data subject needs it for the assertion, exercise or defense of legal claims.
The data subject has objected to the processing pursuant to Article 21 (1) of the GDPR and it is not yet clear whether the legitimate grounds of the controller override those of the data subject.

If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of personal data stored by us, he or she may, at any time, contact our data protection officer or another employee of the controller. Our data protection officer or another employee will arrange the restriction of the processing.

f) Right to data portability

Any person affected by the processing of personal data has the right granted by the European Directive and Regulation to receive the personal data concerning him or her, which have been provided by the data subject to a controller, in a structured, commonly used and machine-readable format. He or she also has the right to transmit such data to another controller without hindrance from the controller to whom the personal data have been provided, provided that the processing is based on consent pursuant to Article 6 (1) a) of the GDPR or Article 9 (2) a) of the GDPR or on a contract pursuant to Article 6 (1) b) of the GDPR and the processing is carried out by automated means, unless the processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, when exercising the right to data portability pursuant to Article 20 (1) of the GDPR, the data subject has the right to obtain that the personal data be transferred directly from one controller to another controller where technically feasible and provided that this does not adversely affect the rights and freedoms of other individuals.

In order to assert the right to data portability, the data subject may at any time contact the data protection officer appointed by us or another employee.

g) Right to object

Every person affected by the processing of personal data has the right, granted by the European Directive and Regulation Maker, to object at any time, on grounds relating to his or her particular situation, to the processing of personal data concerning him or her which is carried out on the basis of Art. 6 (1) e) or f) DSGVO. If you have given us consent, you can also revoke this at any time with effect for the future.

We will no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or for the assertion, exercise or defense of legal claims.

If we process personal data for the purposes of direct marketing, the data subject shall have the right to object at any time to processing of personal data for such marketing. This also applies to profiling insofar as it is related to such direct marketing. If the data subject objects to us to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to his or her particular situation, to object to processing of personal data concerning him or her which is carried out by us for scientific or historical research purposes, or for statistical purposes pursuant to Article 89 (1) of the Data Protection Regulation, unless such processing is necessary for the performance of a task carried out in the public interest.

In order to exercise the right to object, the data subject may directly contact our data protection officer or another employee. The data subject is also free, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise his or her right to object by means of automated procedures using technical specifications.

h) Automated decisions in individual cases, including profiling

Any data subject concerned by the processing of personal data shall have the right, as granted by the European Directive and Regulation, not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her, unless the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or is permitted by Union or Member State law to which the controller is subject, and that law contains suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, or is based on the data subject’s explicit consent.

If the decision is necessary for entering into, or the performance of, a contract between the data subject and the controller, or if it is made with the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, which include at least the right to obtain the data subject’s involvement on the part of the controller, to express his or her point of view and to contest the decision.

If the data subject wishes to exercise the rights concerning automated decisions, he or she may, at any time, contact our Data Protection Officer or another employee of the controller.

i) Right to lodge a complaint

Any data subject concerned by the processing of personal data also has the right to lodge a complaint with a supervisory authority in relation to our processing of your personal data if you consider that there has been a breach of the law.

A list of supervisory authorities (for the non-public sector) with address can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Legal or contractual requirements to provide the personal data; necessity for the conclusion of the contract; obligation of the data subject to provide the personal data; possible consequences of not providing the data

We would like to inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may also result from contractual regulations (e.g. information on the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data that must subsequently be processed by us. For example, the data subject is obliged to provide us with personal data if our company concludes a contract with him or her. Failure to provide the personal data would mean that the contract with the data subject could not be concluded. Before providing personal data, the data subject may contact our data protection officer. Our data protection officer will inform the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data and what the consequences of not providing the personal data would be.

Subscription to our newsletter

On the website, users may be given the opportunity to subscribe to our newsletter. The personal data transmitted to the controller when the newsletter is ordered is specified in the input mask used for this purpose. We inform customers and business partners at regular intervals by means of a newsletter about enterprise offers. The newsletter can basically only be received by the data subject, if

the data subject has a valid e-mail address and
the data subject has registered for the newsletter mailing.

For legal reasons, a confirmation e-mail is sent to the e-mail address entered by a data subject for the first time for the newsletter dispatch using the double opt-in procedure. This confirmation e-mail serves to verify whether the owner of the e-mail address as the data subject has authorized the receipt of the newsletter.

When registering for the newsletter, we also store the IP address of the computer system used by the data subject at the time of registration, as assigned by the Internet service provider (ISP), as well as the date and time of registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject’s e-mail address at a later point in time and therefore serves as a legal safeguard for the controller.

The personal data collected in the context of a registration for the newsletter are used exclusively for sending our newsletter. Furthermore, subscribers to the newsletter could be informed by e-mail if this is necessary for the operation of the newsletter service or a related registration, as could be the case in the event of changes to the newsletter offer or changes in the technical circumstances. No personal data collected as part of the newsletter service will be passed on to third parties. The subscription to our newsletter can be cancelled by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the newsletter mailing can be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in each newsletter. Furthermore, it is also possible to unsubscribe from the newsletter mailing directly on the website of the controller at any time or to notify the controller of this in another way.

Social media, tools and analytics services

Bitly

On our pages and in our electronic communication media (newsletter, magazine), functions of the short URL service Bitly are integrated. These functions are offered by bitly, Inc. based in NYC, USA. For more information, please refer to bitly’s privacy policy at http://bitly.com/pages/privacy. You can deactivate the storage of cookies by Bitly at http://bitly.com/pages/privacy by clicking on the opt-out button.

BlogVault

We use BlogVault to back up our websites, provide staging environments, and perform website migrations, plugin updates, and backups. Live customer website backups are stored on BlogVault servers, and they strictly adhere to GDPR (https://blogvault.net/gdpr/) and other privacy regulations. You can read the privacy policy here. Here: https://blogvault.net/privacy/

Blog2Social

When using the Blog2Social plugin, the blog owner’s WordPress website does not collect any personal data from the blog’s users.

In the Blog2Social social media application itself, personal data of the administrator is collected. This is the e-mail address, the blog user ID and the blog URL. A unique user ID is generated from this data for technical purposes. The following data is collected when the user of the plugin/webapp connects to networks in the admin area: Network account ID, network account token, page ID, group ID, page name, group name, network account name and, if applicable, password depending on the network. Personal data is collected when the user of the plugin registers in the administrator area for paid services or orders a newsletter. This data is collected for the provision of the contractual service. These are:

Email address, name, address, possibly credit card data or account data for paid services.

Borlabs Cookie

This website uses Borlabs Cookie, which sets a technically necessary cookie (borlabs-cookie) to store your cookie consents.

Borlabs cookie does not process any personal data.

The borlabs-cookie cookie stores your consents that you gave when you entered the website. If you wish to revoke these consents, simply delete the cookie in your browser. When you re-enter/reload the website, you will be asked again for your cookie consent.

Calendly

This website uses Calendly.com for the online appointment booking service offered. This site provides an external platform for making appointments. The appointment system is integrated into the source code of our website via a script. By using the appointment system, you automatically use the services of Calendly.com. In doing so, data is transferred that serves the security and documentation of teambay. The collected data include: Name, IP address at the time of the appointment, agreed date and agreed time. This data is not passed on to third parties and is only used for the administration and organization of the appointments as well as for internal statistics. By using the appointment scheduling service, you agree to this. Here you will find further information from Calendly.com. Please be sure to read it. However, please note that the website is only available in English: https://calendly.com/pages/privacy.

Doodle

We use the appointment and option selection software “doodle” from the Swiss provider Doodle AG, Werdstrasse 21, 8004 Zurich, Switzerland. The use is based on our legitimate interests within the meaning of Art. 6 para. 1 lit. f) DSGVO. Further information on data protection: https://doodle.com/de/datenschutzrichtlinie.

Elementor

We use the plugin “Elementor Website Builder for WordPress”, from the provider Elementor 8 THE GRN STE A DOVER, DE 19901 USA. This plugin does not process any personal data.

More about Elementor’s privacy policy can be found here: https://elementor.com/about/privacy/

Facebook plugins (Like button)

Plugins of the social network Facebook, provider Facebook Inc., 1 HackerWay, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: https://developers.facebook.com/ docs/plugins/.

When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy at https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

GetResponse

This website uses GetResponse to send newsletters. The provider is GetResponse Sp.z o.o., ul. ARKONSKA 6/A3, 80-387 GEDANSK, Poland.

The newsletter is sent via GetResponse, a newsletter sending platform of the Polish provider GetResponse Sp. z o.o. based in Gdansk, Poland, ul. Arkonska 6, A3, 80-387 Gdansk.

GetResponse’s servers store the email addresses of our newsletter recipients and their other data described in this notice. GetResponse uses this information to send and evaluate the newsletter on our behalf. In addition, GetResponse may use this data, according to its own information, to optimize or improve its own services, e.g., to technically optimize the dispatch and presentation of the newsletters or for economic purposes to determine from which countries the recipients come. However, GetResponse does not use the data of our newsletter recipients to address them itself or to pass them on to third parties.

We trust in the reliability and IT and data security of GetResponse. GetResponse is certified under the EU “Privacy Shield” data protection agreement and is thus committed to complying with EU data protection regulations. In addition, we have concluded a “Data Processing Agreement” with GetResponse. This is a contract in which GetResponse undertakes to protect the data of our users, to process it on our behalf in accordance with the data protection provisions and, in particular, not to pass it on to third parties. You can view GetResponse’s privacy policy here: https://www.getresponse.de/email-marketing/legal/datenschutz.html.

When we send newsletters using GetResponse, we can determine whether a newsletter message has been opened and which links in it may have been clicked.

Therefore, if you do not want GetResponse to use this data, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message.

Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.

However, due to the activation of IP anonymization on these websites, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.
For more information on terms of use and data protection, please visit https://policies.google.com/privacy?hl=de .

Withdrawal of consent:

You can prevent tracking by Google Analytics on our website by

downloading and installing the browser plugin available at the following link: Browser Add On to disable Google Analytics.

Google Web Fonts

For our website, we use so-called web fonts provided by Google for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache in order to display texts and fonts correctly.

For this purpose, the browser you are using must connect to Google’s servers. This enables Google to know that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f DSGVO.

If your browser does not support web fonts, a standard font will be used by your computer.

You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google’s privacy policy: https://www.google.com/ policies/privacy/.

Hubspot

On this website, we use HubSpot for our online marketing activities. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500.

It is an integrated software solution that we use to cover various aspects of our online marketing. These include:

Contact Management (e.g. user segmentation & CRM), landing pages and contact forms.

Our sign-up service allows visitors to our website to learn more about our company, download content, and provide their contact information and other demographic data. This information, as well as our website content, is stored on servers operated by our software partner HubSpot. It may be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this Privacy Policy. We use all information collected solely to optimize our marketing efforts.

The legal basis for the use of Hubspot’s services is Art. 6 (1) f DSGVO – legitimate interest. Our legitimate interest in using this service is to optimize our marketing efforts and improve our quality of service on the website.

HubSpot is certified under the terms of the “EU – U.S. Privacy Shield Framework” and is subject to TRUSTe ‘s Privacy Seal and the “U.S. – Swiss Safe Harbor” Framework.

Learn more about HubSpot’s privacy policy: here.

Learn more about HubSpot’s EU privacy policy: here.

For more information about the cookies used by HubSpot, click here and here.

LinkedIn

Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Each time you access one of our pages that contains LinkedIn functions, a connection to LinkedIn servers is established. LinkedIn thereby receives the information that you have visited our site with your IP address. If you click the LinkedIn “Recommend” button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website with you and your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn.For more information, please refer to the privacy policy of LinkedIn at: https://www.linkedin.com/legal/privacy-policy.Wenn. If you do not want LinkedIn to be able to associate your visit to our pages with your LinkedIn user account, please log out of your LinkedIn user account.

Matomo (formerly Piwik)

On this website, data is collected and stored using the web analytics service software Matomo (www.matomo.org), a service of the provider InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, (“Mataomo”) based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes pursuant to Art. 6 (1) lit. f DSGVO. Pseudonymized user profiles can be created and evaluated from this data for the same purpose. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of the site visitor’s Internet browser. Among other things, the cookies enable the recognition of the Internet browser. The data collected using Matomo technology (including your pseudonymized IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not merged with personal data about the bearer of the pseudonym.

If you do not agree to the storage and analysis of this data from your visit, then you can object to the storage and use below at any time by clicking the mouse. In this case, a so-called opt-out cookie is stored in your browser, which means that Matomo does not collect any session data. Please note that the complete deletion of your cookies means that the opt-out cookie is also deleted and may have to be reactivated by you.

Microsoft 365

Microsoft Germany combines Microsoft 365 Productivity Services with a model in which your data is stored exclusively in German data centers and data access is controlled by a German data trustee. Customer data is stored in two German data centers in Frankfurt and near Magdeburg. Replication between the two data centers ensures that customer data remains in Germany. This also applies to data backup, business continuity and disaster recovery. Your customer data is encrypted both in our data centers and during transmission. Threat management, security, file and data integrity monitoring prevent or detect tampering with your data. MS 365 uses a standalone network between German data centers that is independent of the global Microsoft Cloud network.

You can find more information about data protection at Microsoft 365 Germany here: https://www.microsoft.com/de-de/microsoft-365

Mouseflow

This website uses Mouseflow, a web analytics tool provided by Mouseflow ApS, Flaesketorvet 68, 1711 Copenhagen, Denmark. The purpose of data processing is to analyze this website and its visitors. For this purpose, data is collected and stored for marketing and optimization purposes. From this data, usage profiles can be created under a pseudonym. Cookies can be used for this purpose. With the web analysis tool Mouseflow, randomly selected individual visits (only with anonymized IP address) are recorded. This creates a log of mouse movements and clicks with the intention of randomly replaying individual website visits and deriving potential improvements for the website. The data collected with Mouseflow will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. The processing is carried out on the basis of Art. 6 (1) lit. f DSGVO from the legitimate interest in direct customer communication and in the design of the website in line with requirements. You have the right to object at any time to this processing of personal data relating to you based on Art. 6 (1) f DSGVO for reasons arising from your particular situation. To do so, you can deactivate a recording on all websites that use Mouseflow globally for your currently used browser at the following link: Deactivate Mouseflow.

Opinion Stage

Opinion Stage registers a unique ID that is used to generate statistical data about how the visitor uses the website. As a result, log files for Google Analytics are collected when the test is used. More detailed information can be found here: https://www.opinionstage.com/privacy

Pretty Links

On this website we use the WordPress plugin Pretty Links to create and edit links. When using these links, cookies are set and the IP address is logged to provide us with information about the number of corresponding clicks. We store the data in our database for a period of 90 days. The legal basis for this processing is our legitimate interest pursuant to Art. 6 (1) p. 1 lit. f) DSGVO in providing an appealing, functionally optimized and economically viable website. The provider of the service is Caseproof, LLC, 11429 S District Dr., #1227 South Jordan, UT 84095, USA. For more information, please see the provider’s privacy policy at https://prettylinks.com/privacy-policy/.

Raygun

Our website also uses the application monitoring service provided by Raygun Limited (“Raygun”). The service uses cookies to detect and document errors and performance problems that may occur during your use of our website. In this case, the data mentioned in point 2.1 a will be transmitted to Raygun and analyzed. The processing takes place on servers in an AWS data center in the USA. Amazon Web Services, Inc. (AWS) has submitted to the EU-US Privacy Shield (https://www.privacyshield.gov/EU-US-Framework). For New Zealand, Raygun’s headquarters, the EU Commission has determined the adequacy of the level of data protection there (https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en). We use the service to detect and correct errors and to improve our online offering. The legal basis is Art. 6 para. 1 p. 1 lit. a and f DS-GVO.

You can prevent the storage of cookies in the browser settings. Please note that in this case you may not be able to use all functions of our online offer. You can also prevent the collection by Raygun on this online offer by clicking here: Deactivate Raygun. An opt-out cookie will then be set, which will prevent future collection when you visit our online offering. Please note that when you delete all cookies on your end device, this opt-out cookie is also deleted; so if you still want to object in this case, you must set the cookie again using the button above. The opt-out cookie is set per top-level domain, per browser and per end device and prevents the collection of data only for this online offer.

Information about the third-party provider: Raygun Limited, L7, 59 Courtenay Place, Te Aro, Wellington, 6011 New Zealand. For more information about Raygun’s privacy practices, please see Raygun’s privacy policy: https://raygun.com/privacy .

Real Cookie Banner

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at https://devowl.io/rcb/data-processing/.

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

SalesViewer

On this website, data is collected and stored for marketing, market research and optimization purposes using the SalesViewer® technology of SalesViewer® GmbH based on the legitimate interests of the website operator (Art. 6 para. 1 lit.f DSGVO).

For this purpose, a javascript-based code is used to collect company-related data and the corresponding usage. The data collected using this technology is encrypted using a non-reversible one-way function (known as hashing). The data is immediately pseudonymized and not used to personally identify the visitor to this website.

You can object to the collection and storage of data at any time with effect for the future by clicking on this link https://www.salesviewer.com/opt-out to prevent the collection of data by SalesViewer® within this website for the future. This will set an opt-out cookie for this website on your device. If you delete your cookies in this browser, you must click this link again.

Shariff

The controller has integrated the Shariff component on this website. The Shariff component provides social media buttons that are privacy-compliant. Shariff was developed for the German computer magazine c’t and is published via GitHub, Inc.

As a rule, the button solutions provided by the social networks already transmit personal data to the respective social network when a user visits a website in which a social media button has been integrated. By using the Shariff component, personal data is only transmitted to the social networks when the visitor to a website actively clicks on one of the social media buttons. Further information on the Shariff component can be found at the computer magazine c’t at http://www.heise.de/newsticker/meldung/Datenschutz-und-Social-Media-Der-c-t-Shariff-ist-im-Einsatz-2470103.html. The purpose of using the Shariff component is to protect the personal data of visitors to our website and at the same time to enable us to integrate a social network button solution on this website.

For more information and the applicable privacy policy of GitHub, please visit https://help.github.com/articles/github-privacy-policy/ .

Twitter

Functions of the Twitter service are integrated on our pages. These functions are offered by Twitter Inc, 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. For more information, please refer to Twitter’s privacy policy at https://twitter.com/privacy.

You can change your privacy settings on Twitter in the account settings at: https://twitter.com/account/settings.

If you do not want Twitter to be able to associate your visit to our pages with your Twitter user account, please log out of your Twitter user account.

UptimeRobot

This type of service allows this website to monitor the use and behavior of its individual components in order to improve performance, operation, maintenance and troubleshooting.

The personal data processed depends on the characteristics and the way of execution of the services whose function is to filter the activities taking place through this website.

Uptime Robot is an application monitoring service provided by Uptime Robot Service Provider Ltd (Uptime Robot Service Provider Ltd Regent House, Office 21, Bisazza Street, Sliema SLM1640, Malta, Registered at Malta (No: C 76087)).

Personal Data Processed: various types of data, as described in the Service’s Privacy Policy. Learn more about Uptime Robot’s privacy policy: https://uptimerobot.com/privacy/

Vimeo

Our website uses plugins from the video portal Vimeo. The provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.

When you visit one of our pages equipped with a Vimeo plugin, a connection to the Vimeo servers is established. In the process, the Vimeo server is informed which of our pages you have visited. In addition, Vimeo receives your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you enable Vimeo to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Vimeo account.

For more information on how Vimeo handles user data, please see Vimeo’s privacy policy at: https://vimeo.com/privacy.

Wordfence

We use Wordfence as a plugin in WordPress: Firewall and security and error detection features; Service provider: Defiant, Inc, 800 5th Ave Ste 4100, Seattle, WA 98104, USA; website: https://www.wordfence.com; privacy policy: https://www.wordfence.com/privacy-policy/; standard contractual clauses (ensuring level of data protection for processing in third countries): https://www.wordfence.com/gdpr/dpa.pdf .

XING

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing XING functions is called up, a connection to XING servers is established. To our knowledge, no personal data is stored during this process. In particular, no IP addresses are stored or usage behavior evaluated.

For more information on data protection and the XING Share button, please refer to XING’s privacy policy at: https://www.xing.com/app/share?op=data_protection.

Yoast

The Yoast SEO WordPress plugin does not process any personal data of users. A mention in the privacy policy is not required. More information at: https://yoast.com/help/gdpr/

YouTube Our website uses plugins from the site YouTube, especially for embedding videos. The operator of the pages is YouTube LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plugin, a connection to the YouTube servers is established. In doing so, the YouTube server may be informed which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. For more information on the handling of user data, please refer to YouTube’s privacy policy at: https://www.google.de/intl/&shypolicies/privacy.

Zendesk

To process customer inquiries, we use the Zendesk ticket system, a customer service platform of Zendesk Inc, 989 Market Street #300, San Francisco, CA 94102, as well as the Zopim chat tool of Zendesk.

In order to process your requests, necessary information such as your last name, first name, mailing address, phone number, and email address is collected through our website in order to respond to your need for information. Zendesk is a certified participant in the so-called “Privacy Shield Framework” and thus meets the minimum requirements for legally compliant commissioned data processing.

For more information about Zendesk’s data processing, please see Zendesk’s Privacy Policy at http://www.zendesk.com/company/privacy. If you have any questions, you may also contact Zendesk’s Privacy Officer directly at privacy@zendesk.com.

If you contact us by email or via the form on the website, we will only use the personal data you provide to process your specific request. The information you provide will be kept confidential. The information you provide as well as the message history with our service desk will be stored for queries and further contact. The processing of the data entered in the contact form is based on your consent (Art. 6 para. 1 lit. a DSGVO).

Data security and privacy