Improving customer protection
Since 2011, we help DE MNO to (further) automate and secure their value-added services business.
MNO CleanMarket initiative
We help the MNO in Germany to further improve customer protection with enhanced transparency in the booking and billing of value-added services.
Furthermore, we help to counteract further damage to the image and uncertainty of consumers when using mobile value-added services. Also, we support to improve the public awareness regarding so-called subscription traps.
- Telekom, Vodafone, mobilcom-debitel, Telefónica
- since 2011